Resume

Senior UX/UI Designer with Masters of Science, Information Architecture & Knowledge Management in User Experience Design and 20+ years of experience designing intuitive, scalable digital experiences, including over a decade supporting mission-critical applications in secure environments.

Specializes in end-to-end user experience design (discovery → delivery) with a strong focus on visual design, interaction design, and design systems. Expert at translating complex technical and data-driven requirements into clear, modern, and user-centered solutions that are both highly usable and visually compelling.

Known for defining visual identity, establishing cohesive design systems, and elevating product experiences through strong visual hierarchy and thoughtful interaction design. Thrives in collaborative environments where I can shape both the look and feel and usability of products to drive clarity, consistency, and adoption.

VISUAL DESIGN & UX EXPERTISE

  • Visual Identity & Brand Design (Logo, Typography, Color Systems)
  • High-Fidelity UI Design & Prototyping (Figma)
  • Design Systems & UI Pattern Libraries
  • Interaction Design & User Flows
  • Dashboard & Data Visualization Design
  • User Research & Usability Testing

CACI International | Multiple Locations

Senior UX/UI Design Lead

Jan 2025 - Sep 2025

  • Led the UX/UI design direction for ServiceNow Portal
  • Collaborate with cross-functional teams to advocate for user centered design
  • Conduct user research - card sorting, user surveys and usability testing - to gather more in depth insights into the pain points and frustrations of the existing products.

UX/UI Designer & Front-End Developer IV

Apr 2022 - Jan 2025

  • Design and develop new features and pages using Svelte, SvelteKit and Tailwind
  • Create UI mock-ups and prototypes with Figma, the translate design layout into code
  • Create design standards for consistency throughout application
  • Design logo and icons for application using Adobe illustrator

UX/UI Designer IV / Team Lead

Dec 2021 - Apr 2022

  • Lead UX/UI Team
  • Develop UX/UI Roadmap to define team’s future path
  • Advocate for Accessibility and Design System initiatives
  • Author Accessibility guidelines and created evaluation template
  • Assess Section 508 compliance of existing apps
  • Master Adobe XD
  • Conducted Inventory Interface (atomic design) for our design system

UX/UI Designer & Front-End Developer II/III

Nov 2016 - Dec 2021

UX/UI Designer

Nov 2015 - Nov 2016

  • Crafted wireframes, mockups and prototypes based on client requirements
  • Developed apps with mastery of CSS, HTML, JavaScript
  • Led SharePoint projects from design and development
  • Implemented technical solutions for Section 508/WCAG compliance
  • Served as lead designer on award-winning, agency-wide personnel app
  • Led redesign of agency-wide WordPress site from UX to deployment
  • Designed and developed optimized dashboard, metrics, reports, and search for Front Office package tracking app
  • Guided remote team working with NSA on the Accessibility remediation effort overhauling IntelligenceCareers.gov for Section 508 compliance

Nelson Stud Welding | Elyria, Ohio

Technical Communicator

Dec 2011 - Nov 2015

  • Published over 100 technical data sheets which have provided the Sales staff with the necessary Applications information to present and sell products to customers
  • Developed Applications Development intranet site using Dreamweaver (CSS + HTML)
  • Re-organized content and structure of internal catalog to better support navigation for internal users
  • Provided operation and troubleshooting instructions for stud welding equipment to the customer
  • Designed Feature Product landing pages using Bootstrap Framework (CSS + HTML)
  • Produced stud welding and equipment videos to support marketing at industry conferences
  • Designed publications to support Sales in marketing products to the customer

CHC Physical Therapy | Cleveland, Ohio

Freelance UX Consultant

Feb 2014 - Oct 2014

  • Designed and developed all web properties having consistent feel and look using Foundation (RWD)
  • Crafted interactive prototypes using Axure for for redesign of all web properties
  • Structured sitemaps and wireframes in Balsamiq applying information architecture principles
  • Devised content strategy including content inventories, personas, and competitor analysis
  • Exhibit clear understanding of overall client messaging and develop search marketing creative, including but not limited to keyword generation and SEO copy creation
  • Develop long-term strategy for positioning, branding and enhancing the reputation of the organization through web and social media
  • Ensure consistent and open communication with client via weekly optimization updates

Philips Healthcare | Cleveland, Ohio

Technical Writer (Contractor)

Dec 2009 - Dec 2010

Technical Writer Intern

May 2009 - Dec 2009

  • Supervised the documentation creation process for an upgrade to a Nuclear Medicine System
  • Authored the manual which supplied instruction for a team of two field service engineers to simultaneously complete the 52 hour complete software upgrade by themselves.
  • Worked on the importation of Nuclear Medicine System structures into a website which allowed Field Service Engineers to easily navigate and identify spare parts remotely
  • Authored maintenance, service and troubleshooting instructions for highly complex, software-driven, electro-mechanical imaging systems to Field Service Engineers

Fluke Biomedical | Solon, Ohio

Technical Writer

Apr 2008 - May 2009

  • Provided assembly instructions for highly complex, electro-mechanical radiation measurement systems which were provided to the staff as a means of cross-training
  • Designed templates for all training material and assembly manuals
  • Photographed assembly process and created visual aids for manuals
  • Managed supporting documentation process

Brulant | Beachwood, Ohio

SEO Analyst Intern

Oct 2007 - Jan 2008

  • Assisted in building traffic to client sites through SEO tactics, social media and copywriting
  • Researched and implemented Social Media Marketing Strategy
  • Wrote search engine optimized web content for client sites for organic search
  • Executed link, rank & index aspects for client deliverables

Sherwin-Williams HQ | Cleveland, Ohio

Web Analyst Co-op

Mar 2006 - Oct 2007

  • Re-designed the intranet site to provide employees with a more user-friendly interface in order to reduce the number of customer service calls to the department
  • Diagrammed navigation flows and sitemaps with MS Visio
  • Managed governance and troubleshooting of Chameleon intranet pages using CSS + HTML within Serena Collage Content Management Systems
  • Developed secure log in account pages as a means of giving affiliates of Sherwin-William access to their discounts and incentives for being our partners within Sher-Link project
  • Designed logos for Sher-Link partners using Adobe Fireworks
  • Provided IT and marketing personnel with statistics for website traffic using WebTrends
  • Introduced SEO concepts to the marketing staff and provided them with an explanation of their rankings before and after their site's redesign

Masters of Science, IAKM, August 2014

Kent State University | Kent, Ohio

  • Focus: User Experience Design
  • Cumulative GPA: 3.76 / 4.00

Bachelors of Arts, Cum Laude, Communications, December 2009

Cleveland State University | Cleveland, Ohio

  • Minor: Business Administration
  • Cumulative GPA: 3.43 / 4.00